Opsgenie 3.8.3

OpsGenie, Inc. – Freeware – Android iOS
out of 101 votes

Streamline Incident Management with Opsgenie

David Fischer

02/17/2025

Opsgenie provides robust alerting and on-call management features that help teams respond to incidents more efficiently, ensuring minimal downtime.

Opsgenie is an advanced incident management platform designed to support continuous service operations. It offers a range of features and capabilities that empower Dev & Ops teams to effectively handle service disruptions and maintain control during incidents.

The Opsgenie application for iOS brings the power of the platform right to your mobile devices. With this app, you can receive real-time push notifications for alerts and incidents, allowing you to take immediate action directly from your device. Additionally, you can easily monitor the status of all known issues and manage your on-call responsibilities efficiently.

Opsgenie for iOS is available as a free download for all Opsgenie customers. However, please note that a subscription to the Opsgenie service is required. Your Opsgenie administrator will send you an invitation via email to create your account. Once your account is set up, simply log in to the Opsgenie service from the iOS app using your Opsgenie username and password.

For additional information and documentation, please visit our website at http://www.opsgenie.com/docs/dashboard/ios-app.

Key features of Opsgenie for iOS include:

Customizable dashboards that allow for faster response to alerts and incidents
Simplified alert and incident creation process
Effortless access to alerts and incidents, with options for acknowledgement, closure, escalation, ownership transfer, snooze, and more
Ability to execute custom actions on alerts and incidents (e.g., ping, server restart)
Opsgenie-hosted audio and video conferencing (Incident Command Center) to enable effective collaboration during incidents
Service catalogs for easy identification and management of service units
Dedicated status pages to track the status of individual services
Capability to assign responders and stakeholders to incidents
Ability to perform actions on multiple alerts and incidents simultaneously
User-friendly gesture support for actions on alert and incident list pages
Save and reuse custom searches to filter alerts and incidents
View all schedules and active rotations using the Who Is On-Call page
User directory providing quick access to user profiles and contact information
Easily reach out to users via phone call, SMS, email, or Skype
Notification management options, including muting/unmuting notifications, adjusting notification preferences, setting notification rules, and managing contact methods

Overview

Opsgenie is a Freeware software in the category System Utilities developed by OpsGenie, Inc..

The latest version of Opsgenie is 3.8.3, released on 07/04/2024. It was initially added to our database on 01/12/2024.

Opsgenie runs on the following operating systems: Android/iOS.

Users of Opsgenie gave it a rating of 2 out of 5 stars.

Pros

Opsgenie offers reliable alerting and incident management capabilities.
It allows for flexible integration with many popular monitoring tools.
The platform provides on-call management features, helping teams efficiently handle incidents.
There are options for customization and automation to streamline workflows.
It offers a mobile app for easy access and management on the go.

Cons

The pricing can be relatively high for smaller teams or organizations.
Some users may find the learning curve steep when trying to set up complex alerting rules.
The user interface could be more intuitive for first-time users.

FAQ

What is Opsgenie?

Opsgenie is an incident management and alerting platform that helps Dev and Ops teams to respond to incidents effectively.

How does Opsgenie work?

Opsgenie integrates with monitoring tools and manages alerts, notifying the right people based on on-call schedules and escalations.

What are the key features of Opsgenie?

Key features of Opsgenie include alerting and notifications, on-call schedules, incident management, collaboration tools, and reporting and analytics.

Does Opsgenie offer integrations with other tools?

Yes, Opsgenie offers integrations with various tools like monitoring tools, ITSM tools, chat tools, and more.

Can Opsgenie be used for managing on-call schedules?

Yes, Opsgenie includes on-call schedule management to ensure that the right people are notified during incidents.

Is Opsgenie suitable for small teams?

Yes, Opsgenie can be used by teams of all sizes, from small startups to large enterprises.

How does Opsgenie help in incident management?

Opsgenie provides a centralized platform for managing incidents, allowing teams to collaborate and resolve issues quickly.

Is there a mobile app for Opsgenie?

Yes, Opsgenie offers mobile apps for iOS and Android devices to receive alerts and manage incidents on the go.

What kind of support options does Opsgenie provide?

Opsgenie offers various support options including email support, a knowledge base, and community forums.

Can Opsgenie be customized to fit specific team workflows?

Yes, Opsgenie offers customization options to tailor the platform to fit specific team workflows and preferences.

David Fischer

I am a technology writer for UpdateStar, covering software, security, and privacy as well as research and innovation in information security. I worked as an editor for German computer magazines for more than a decade before joining the UpdateStar team. With over a decade of editorial experience in the tech industry, I bring a wealth of knowledge and expertise to my current role at UpdateStar. At UpdateStar, I focus on the critical areas of software, security, and privacy, ensuring our readers stay informed about the latest developments and best practices.

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